Mall of the Emirates stands as Dubai’s premier shopping and entertainment destination, ranking among the world’s most prestigious retail environments and serving as the home of the legendary Ski Dubai, the Middle East’s first indoor ski resort.
As the flagship mall of Majid Al Futtaim, this iconic destination hosts over 600 international brands, 100 F&B outlets, and world-class entertainment attractions, making it a cornerstone of Dubai’s luxury retail landscape. Currently, urgent requirements exist for Sales Managers, Fashion Consultants, Department Managers, Client Advisors, Product Specialists, Stock Controllers, Cash Office Administrators, and various luxury retail and hospitality roles across Mall of the Emirates’ extensive retail ecosystem.
Mall of the Emirates is not just a shopping centre; it is a complete lifestyle destination featuring Ski Dubai, the region’s first indoor snow park, a 14-screen VOX Cinemas, and a five-star Kempinski Hotel. The retail ecosystem encompasses luxury anchors like Harvey Nichols and countless flagship boutiques for every major luxury brand including Christian Dior, Burberry, Hermès, Versace, Lacoste, and Tumi. The mall attracts millions of visitors annually, creating thousands of career opportunities across luxury retail sales, hospitality, operations, customer service, and management.
Why Choose a Career at Mall of the Emirates?
Working at Mall of the Emirates offers an unparalleled employment proposition that combines the prestige of representing world-class luxury brands with the excitement of operating in one of the world’s most dynamic retail environments. The mall serves as a global stage where employees interact with discerning visitors from every corner of the world, building international networks and gaining invaluable experience in luxury retail and hospitality.
Exceptional Benefits Package
Mall of the Emirates employers offer competitive private-sector benefits that attract retail professionals from around the globe:
- 100% Tax-Free Salary based on experience and qualifications, with monthly salaries typically ranging from AED 3,500 to AED 6,000 for entry-level retail roles, and significantly higher for management positions
- Full UAE Employment Visa sponsorship provided for eligible candidates
- Comprehensive Medical Insurance coverage for employees
- Annual Paid Leave to recharge and explore
- Performance-Based Incentives including sales commissions and bonuses for retail roles
- Exclusive Employee Discounts and access to brand collections
- Child Education Contribution for select positions
- Remote and Flexible Working Policies for eligible roles
- Career Advancement opportunities within a prestigious retail environment
Work Environment and Culture
Mall of the Emirates retail environment is characterized by world-class standards, luxury aesthetics, and a vibrant, fast-paced atmosphere. Employees work alongside some of the most talented professionals in the global luxury retail industry, representing iconic brands with rich heritage and exceptional craftsmanship. Leading luxury retailers like Chalhoub Group, which has been a partner and creator of luxury experiences in the Middle East for over six decades, bring together over 16,000 skilled professionals across eight countries and have earned Great Place to Work® certification in several markets.
The mall’s strategic location in the heart of Dubai makes it an inspiring setting for professional growth and offers unparalleled opportunities for those passionate about luxury fashion and customer service.
Available Vacancies and Position Details
Sales Manager – BYD Mall of the Emirates
Location: Mall of the Emirates, Dubai, UAE
Al-Futtaim Automotive, a leading automotive distributor in the UAE, is seeking a Sales Manager for its BYD showroom located at Mall of the Emirates. This role offers an exciting opportunity to lead sales operations for one of the world’s fastest-growing electric vehicle brands.
Key Responsibilities:
- Lead the sales and operations functions to consistently achieve sales target objectives
- Drive business growth and customer satisfaction
- Manage and develop the sales team
- Implement sales strategies and action plans
- Monitor individual productivity and team performance
- Ensure achievement of business objectives
- Maintain thorough understanding and enforce all policies and procedures
Qualification Requirements:
- Strong sales and retail experience
- Proven track record in achieving sales targets
- Excellent leadership and team management skills
- Strong communication and customer service skills
- Experience in the automotive or luxury retail sector is preferred
Compensation:
- Competitive tax-free salary based on experience
- Performance-based incentives
- Comprehensive benefits package as per Al-Futtaim policy
How to Apply: Submit application through Wuzzuf job portal
BYD Product Specialist – Mall of the Emirates
Location: Mall of the Emirates, Dubai, UAE
Al-Futtaim is seeking a Product Specialist for its BYD showroom at Mall of the Emirates. This role involves providing expert product knowledge and delivering exceptional customer experiences.
Key Responsibilities:
- Demonstrate in-depth product knowledge of BYD vehicles
- Engage with customers to understand their needs
- Deliver exceptional customer service and sales experience
- Support the sales team with product expertise
- Drive customer engagement and satisfaction
Qualification Requirements:
- Strong product knowledge and sales skills
- Excellent communication and interpersonal skills
- Customer-focused approach
- Experience in automotive sales or luxury retail preferred
Compensation:
- Competitive tax-free salary based on experience
- Performance-based incentives
- Comprehensive benefits package
How to Apply: Submit application through Wuzzuf job portal
Fashion Consultant – Versace, Mall of the Emirates (Part-Time) (Emiratisation)
Location: Mall of the Emirates, Dubai, UAE
Chalhoub Group, the leading luxury retailer in the Middle East representing over 400 international names, is actively recruiting a Part-Time Fashion Consultant for Versace at Mall of the Emirates, specifically for Emiratisation candidates. This role offers an exceptional opportunity to represent one of the world’s most iconic Italian luxury fashion houses.
Key Responsibilities:
- Achieve individual and collective sales targets while delivering exceptional Guest Experience
- Collect data on customer behaviour, top sellers, slow movers as key input for business reviews
- Drive client relationships within an omni-channel approach
- Provide pre-buying feedback on products
- Drive eNPS through people experience initiatives and culture
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured in adherence to marketing team requirements
- Promote loyalty program (MUSE) and stay up-to-date with app offerings
- Support with in-store marketing events and activations
- Keep abreast of all brand social media activities and campaigns
- Drive sell-throughs within the store
Qualification Requirements:
- Strong English communication skills
- Passion for the fashion luxury industry
- This opportunity is for Emiratisation candidates
Compensation:
- Competitive tax-free salary based on experience
- Performance-based incentives
- Exclusive employee discounts
- Health care and child education contribution
- Remote and flexible working policies
How to Apply: Submit application through the Chalhoub Group careers site
Fashion Consultant – Lacoste, Mall of the Emirates (Part-Time) (Emiratisation)
Location: Mall of the Emirates, Dubai, UAE
Chalhoub Group is seeking a Part-Time Fashion Consultant for Lacoste at Mall of the Emirates, specifically for Emiratisation candidates. This role offers an opportunity to represent the iconic French sportswear brand known for its timeless elegance and casual luxury.
Key Responsibilities:
- Achieve individual and collective sales targets while delivering exceptional Guest Experience
- Collect data on customer behaviour, top sellers, slow movers as key input for business reviews
- Drive client relationships within an omni-channel approach
- Provide pre-buying feedback on products
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Promote loyalty program (MUSE) and stay up-to-date with app offerings
- Support with in-store marketing events and activations
- Drive sell-throughs within the store
Qualification Requirements:
Compensation:
- Competitive tax-free salary
- Comprehensive benefits package including health care and child education contribution
How to Apply: Submit application through LinkedIn or the Chalhoub Group careers site
Department Manager RTW – Christian Dior, Mall of Emirates
Location: Mall of the Emirates, Dubai, UAE
Christian Dior Couture, one of the world’s most prestigious luxury fashion houses, is seeking a Department Manager for Ready-To-Wear at Mall of the Emirates. This leadership role requires assisting store management in leading and directing all activities required to achieve store business objectives, including client development, human resources management, operations, loss prevention, and maintaining Christian Dior Visual Standards while driving employee engagement.
Key Responsibilities:
- Work with management to lead the sales and operations functions for RTW product categories to consistently achieve sales target objectives
- Fully support and align with all key business initiatives and new product launches
- Strong grasp on KPI’s and ability to strategize when performance standards are not met
- Implement Action Plans to develop sales for designated product categories and client segments
- Ensure the achievement of business objectives while developing a top client strategy for your department
- Ensure implementation and development of Be Dior and Dior Stars initiatives
- Control workflow through successful planning and delegation
- Maintain thorough understanding and enforce all policies and procedures
- Ensure maintenance of inventory accuracy and set up quantitative targets related to inventory control
- Conduct monthly coaching/counseling sessions with employees to review performance and provide timely feedback
- Attract, recruit, and retain a high performing team
- Build a talent pipeline through networking and competitive shopping
Qualification Requirements:
- 5+ years of retail experience required, preferably with at least 2 years of management, in a luxury product setting
- Sense of initiative and commercial creativity with fashion sensitivity
- Strong knowledge of the luxury industry
- Demonstration of own initiative
- Ability to work varied hours/days, including nights, weekends, and holidays
- Strong interpersonal, communication, organizational and management skills
Compensation:
- Competitive tax-free salary based on experience
- Comprehensive benefits package as per Christian Dior Couture policy
How to Apply: Submit application through The Business of Fashion careers portal
Client Advisor – Burberry, Mall of The Emirates (Emirati Only)
Location: Mall of the Emirates, Dubai, UAE
Burberry, one of the world’s most iconic luxury fashion brands, is looking for passionate Emirati Client Advisors to join their Mall of The Emirates store. This is your opportunity to become a key ambassador for one of the world’s most prestigious luxury brands, delivering unforgettable experiences to a distinguished clientele.
Key Responsibilities:
- Create and maintain strong relationships with clients through personalised attention and regular follow-ups
- Acquire and retain clients to grow your own and the store’s client book
- Conduct private appointments to drive loyalty, repeat business, and incremental sales
- Understand client preferences to support styling, wardrobe curation, and cross-selling
- Celebrate key client milestones to strengthen engagement and retention
- Achieve individual and store sales targets and commercial KPIs
- Deliver a luxury service experience using your knowledge of Burberry’s fashion, products, and heritage
- Support store operations including stock management, replenishment, and visual merchandising
Qualification Requirements:
- Minimum 2 years in a client-focused role, ideally in luxury retail
- Proven track record in exceeding sales targets and delivering personalised client experiences
- Fluent in Arabic; English proficiency is desirable
- Strong understanding of retail operations, product knowledge, and competitor landscape
Compensation:
- Competitive tax-free salary
- Access to exclusive fashion, styling, and cultural experiences
- Career development opportunities in the UAE and internationally
How to Apply: Submit application through the Burberry Careers portal or LinkedIn
Client Advisor – Hermès, Mall of the Emirates
Location: Mall of the Emirates, Dubai, UAE
Hermès, the pinnacle of French luxury, is seeking a Client Advisor for its Mall of the Emirates boutique. This role offers an exceptional opportunity to represent one of the world’s most prestigious luxury brands.
Key Responsibilities:
- Welcome clients warmly with a smile, making eye contact, and acknowledge them as soon as they have entered the store
- Engage with clients with sincerity and make them feel comfortable
- Present relevant product features and benefits based on client needs
- Share the stories behind each product
- Call on current and potential clients to establish and maintain client relationships
- Ensure the store is always merchandised correctly
- Partake in management tasks associated with sales
- Adhere to administrative procedures concerning exchanges, returns, and repairs
- Share clients feedback on products
- Propose ideas for improving the daily running of the store
Qualification Requirements:
- Proven track record in a sales position in luxury retail
- Empathy and sincerity when serving customers
- Professionalism in services provided to the customer
- Individual contribution to the turnover in the sector
- Positive attitude within the sales team
- Familiarity with the products
- Punctuality, flexibility, and reactivity
Compensation:
- Competitive tax-free salary
- Comprehensive benefits package
How to Apply: Submit application through LinkedIn or the Hermès careers portal
Fashion Consultant – Tumi, Mall of the Emirates (Emiratisation)
Location: Mall of the Emirates, Dubai, UAE
Chalhoub Group is seeking a Fashion Consultant for Tumi at Mall of the Emirates, specifically for Emiratisation candidates. Tumi is a leading brand in premium travel and lifestyle accessories.
Key Responsibilities:
- Achieve individual and collective sales targets while delivering exceptional Guest Experience
- Drive client relationships within an omni-channel approach
- Provide pre-buying feedback on products
- Ensure adherence to VM guidelines and Standard operating procedures
- Promote loyalty program (MUSE)
- Support in-store marketing events and activations
Qualification Requirements:
Compensation:
- Competitive tax-free salary
- Health care and child education contribution
- Exclusive employee discounts
How to Apply: Submit application through Wuzzuf job portal
Additional Opportunities at Mall of the Emirates
Mall of the Emirates retail ecosystem offers hundreds of additional career opportunities across various brands and categories:
Luxury Fashion & Accessories:
- Team Leader Menswear – Hermès
- Team Leader Womenswear – Hermès
- Stock Controller – Hermès
- Sales Manager – Al-Futtaim
- Client Advisor – Louis Vuitton
Emerging Technology & Automotive:
- BYD Store Sales Manager – Mall of the Emirates
- BYD Product Specialist – Mall of the Emirates
- BYD Sales Executive – Mall of the Emirates
Support & Administration:
Salary Structure and Benefits Summary
| Job Title / Position | Monthly Salary (AED) | Location | Key Benefits |
|---|---|---|---|
| Sales Manager (BYD/Al-Futtaim) | Competitive (Tax-Free) | Mall of the Emirates | Performance Incentives, Health Insurance, Career Growth |
| BYD Product Specialist | Competitive (Tax-Free) | Mall of the Emirates | Sales Training, Customer Engagement, Premium Brand |
| Fashion Consultant – Versace (Part-Time) | Competitive + Commission | Mall of the Emirates | Health Insurance, Employee Discounts, Child Education Contribution |
| Fashion Consultant – Lacoste (Part-Time) | Competitive + Commission | Mall of the Emirates | Health Insurance, Employee Discounts, Flexible Policies |
| Department Manager RTW – Dior | Competitive (Tax-Free) | Mall of the Emirates | 5+ Years Luxury Retail, Leadership Role, Premium Brand |
| Client Advisor – Burberry | Competitive + Commission | Mall of the Emirates | Career Development, Exclusive Fashion Access, Luxury Brand |
| Client Advisor – Hermès | Competitive (Tax-Free) | Mall of the Emirates | Prestigious Brand, Career Progression, Luxury Environment |
| Fashion Consultant – Tumi | Competitive + Commission | Mall of the Emirates | Health Insurance, Child Education Contribution, Employee Discounts |
| Team Leader – Hermès | Competitive (Tax-Free) | Mall of the Emirates | Leadership Role, Luxury Fashion, Career Advancement |
| Stock Controller – Hermès | Competitive (Tax-Free) | Mall of the Emirates | Logistics, Inventory Management, Premium Brand |
| Cash Office Administrator | Competitive (Tax-Free) | Mall of the Emirates | Administration, Finance, Retail Operations |
Key Benefits Across All Roles:
- 100% tax-free salary based on experience and qualifications
- Full UAE employment visa sponsorship for eligible candidates
- Comprehensive medical insurance coverage
- Annual paid leave entitlement
- Performance-based incentives and sales commissions
- Exclusive employee discounts on brand collections
- Child education contribution for select positions
- Remote and flexible working policies for eligible roles
- Career advancement within a prestigious retail environment
How to Apply for Mall of the Emirates Careers
The application process for Mall of the Emirates careers has been digitized to ensure operational transparency and efficient onboarding. Candidates must ensure they possess all required educational certificates, valid identity documents, and relevant work experience before initiating the process.
Official Application Channels
1. Direct Brand Careers Portals
Chalhoub Group Careers: https://careers.chalhoubgroup.com/ – For Fashion Consultant and luxury retail roles across Versace, Lacoste, Tumi, and over 400 international brands
Burberry Careers: https://burberrycareers.com/ – For Client Advisor and luxury fashion roles
Al-Futtaim Careers: https://www.alfuttaim.com/ – For BYD Sales Manager, Product Specialist, and retail roles
Christian Dior Couture: For Department Manager RTW roles
Hermès Careers: For Client Advisor, Team Leader, and Stock Controller roles
2. General Job Portals
Wuzzuf: https://wuzzuf.net/ – Comprehensive job listings across Mall of the Emirates brands
The Business of Fashion (BoF) Careers: https://www.businessoffashion.com/careers/ – Luxury fashion roles including Christian Dior
LinkedIn: https://www.linkedin.com/ – Follow individual brands for updates
Explore Verified Opportunities Through
- Chalhoub Group – https://careers.chalhoubgroup.com/ – One of the largest luxury retailers in the region with over 400 international brands
- Mall of the Emirates Official Website – https://www.malloftheemirates.com/ – Official information and brand directory
- Burberry Careers – https://burberrycareers.com/ – Luxury fashion careers
- The Business of Fashion – https://www.businessoffashion.com/careers/ – Premium luxury fashion careers
- Wuzzuf – https://wuzzuf.net/ – Current vacancies at Mall of the Emirates
Step-by-Step Application Process
- Update Your CV: Ensure your Curriculum Vitae is updated with accurate contact details, educational qualifications, and previous work experience. Highlight relevant retail, luxury, or sales experience.
- Verify Eligibility: Confirm that you meet the specific qualification, experience, and visa requirements for your target position. Some roles are designated for Emiratisation candidates.
- Identify Target Brands: Mall of the Emirates hosts over 600 brands. Research the specific brands that match your skills and experience.
- Submit Application: Apply through one of the appropriate channels listed above. For Chalhoub Group positions, review the careers site for active vacancies.
- Screening: If shortlisted, you will be contacted for an interview or assessment. The process may include HR screening, departmental interviews, and skills assessments.
- Job Offer & Visa Processing: Upon selection, complete medical examination, background check, and UAE visa processing (if applicable).
Requirements for Positions
- Education: Varies by position; high school diploma or equivalent for entry-level roles; Bachelor’s degree for management roles
- Experience: Varies by position; entry-level roles may require 1-2 years; management roles require 5+ years
- Language: English required for most roles; Arabic proficiency is essential for Emiratisation roles
- Licensing: Valid UAE residency visa or work permit for some roles
- Availability: Ability to join immediately for urgent roles
Important Notes
- No Application Fees: Reputable Mall of the Emirates employers do not charge any fees for job applications, interviews, or employment offers. Exercise caution when approached by unknown sources requesting payments.
- Emiratisation Opportunities: Several roles are designated for Emiratisation, including Fashion Consultant positions at Versace, Lacoste, and Tumi, as well as Client Advisor roles at Burberry.
- Visa Sponsorship: Some roles offer full UAE employment visa sponsorship, while others require candidates to already hold a valid UAE residency visa or work permit.
- Great Place to Work: Chalhoub Group has earned Great Place to Work® certification in several markets, reflecting the company’s commitment to employee wellbeing.
Frequently Asked Questions (FAQs)
Q1: Are Mall of the Emirates vacancies open to international candidates?
Yes, Mall of the Emirates employers actively recruit international candidates for retail, sales, and management positions. Many roles offer full UAE employment visa sponsorship. However, some positions are designated specifically for Emirati nationals and require Arabic fluency.
Q2: What is the salary range for retail roles at Mall of the Emirates?
Salaries are 100% tax-free. Entry-level retail roles typically range from AED 3,500 to AED 6,000 per month. Management and luxury brand roles offer significantly higher compensation packages with performance-based incentives. Chalhoub Group and Al-Futtaim provide competitive benefits including health care, child education contribution, and employee discounts.
Q3: Is visa sponsorship provided for Mall of the Emirates roles?
Yes, many Mall of the Emirates employers provide full UAE employment visa sponsorship for eligible candidates. However, some positions require candidates to already hold a valid UAE residency visa or work permit.
Q4: What qualifications are required for Fashion Consultant roles at Mall of the Emirates?
Fashion Consultant roles require strong English communication skills, a passion for the fashion luxury industry, and the ability to achieve sales targets while delivering exceptional Guest Experience. Some positions are designated for Emiratisation candidates and require Arabic fluency.
Q5: How can I find official job postings for Mall of the Emirates?
Official job postings can be found through individual brand career portals (Chalhoub Group, Burberry, Al-Futtaim, Christian Dior Couture, Hermès) and general job portals including Wuzzuf, The Business of Fashion Careers, and LinkedIn.
Q6: Does Mall of the Emirates offer Emiratisation opportunities?
Yes, Mall of the Emirates employers actively support Emiratisation. Chalhoub Group offers dedicated Emiratisation roles including Fashion Consultant – Versace, Fashion Consultant – Lacoste, and Fashion Consultant – Tumi. Burberry also offers Client Advisor roles for Emirati Only candidates.
Q7: What is the work environment like at Mall of the Emirates?
Mall of the Emirates is Dubai’s premier shopping destination with over 600 international brands. The work environment is fast-paced, dynamic, and multicultural, with employees interacting with visitors from around the world. Luxury brands maintain high standards of professionalism and client experience.
Q8: What experience is required for management roles at Mall of the Emirates?
Department Manager roles at Christian Dior Couture require 5+ years of retail experience with at least 2 years in management in a luxury product setting. Sales Manager roles with Al-Futtaim require proven sales and leadership experience. Team Leader roles at Hermès require sales experience in luxury retail.
Q9: What benefits do Mall of the Emirates employers offer?
Benefits typically include tax-free salary, full UAE visa sponsorship, comprehensive medical insurance, annual paid leave, employee discounts, performance-based incentives, child education contribution, flexible working policies, and career advancement opportunities.
Q10: Are there automotive and technology roles at Mall of the Emirates?
Yes, Al-Futtaim Automotive operates a BYD showroom at Mall of the Emirates, offering Sales Manager, Product Specialist, and Sales Executive positions. These roles offer exciting opportunities in the growing electric vehicle sector.
Conclusion
Mall of the Emirates stands as Dubai’s premier shopping and entertainment destination, offering unparalleled career opportunities for retail, sales, and hospitality professionals seeking employment in one of the world’s most dynamic environments. With over 600 international brands, 100 F&B outlets, and iconic attractions including Ski Dubai, the mall provides exposure to world-class luxury brands, premium retail standards, and diverse international clientele.
The institution’s commitment to quality is demonstrated by its hosting of flagship boutiques for every major luxury brand including Christian Dior, Burberry, Hermès, Versace, Lacoste, and Tumi. The comprehensive benefits package, including tax-free salaries, full UAE visa sponsorship, medical insurance, annual leave, and employee discounts, positions Mall of the Emirates employers as some of the most attractive in the UAE retail sector.
Whether you are a Fashion Consultant seeking to represent iconic luxury brands like Versace, Lacoste, or Tumi, a Department Manager leading RTW sales at Christian Dior Couture, a Client Advisor building lasting relationships at Burberry or Hermès, a Sales Manager driving automotive excellence at BYD, or a Product Specialist sharing expert knowledge with customers, Mall of the Emirates offers a pathway to a stable, rewarding, and prosperous career in the heart of Dubai.
We strongly encourage all eligible candidates to update their resumes and apply immediately through the official channels discussed above. For luxury fashion roles, applications can be submitted through Chalhoub Group careers, Burberry Careers, The Business of Fashion, and individual brand portals. For automotive and technology roles, applications are welcomed through Al-Futtaim careers and Wuzzuf. Take advantage of this exclusive opportunity to join one of the world’s most prestigious retail destinations, secure a tax-free income, and build a future at the forefront of luxury retail excellence and innovation in the heart of Dubai.
Disclaimer: This article is for informational purposes only. The application process is free of cost; beware of fraudulent recruiters. Always verify job postings through official channels and never share personal financial information with unauthorized parties.