The year 2026 marks a significant milestone for job seekers in Telangana as Hyderabad Metro Rail (HMR), one of India’s largest and most advanced public-private partnership metro projects, launches a massive recruitment drive.
With thousands of vacancies announced across multiple categories—including Ticketing Staff, Helper (Support Staff), Customer Service Executives, and Drivers—this recruitment initiative offers a direct pathway to stable, prestigious employment in the rapidly expanding urban transportation sector .
Hyderabad Metro Rail, operated by L&T Metro Rail (Hyderabad) Limited and Keolis Hyderabad, has transformed urban mobility in the city with its state-of-the-art network spanning over 70 kilometers. As the system continues to expand and passenger numbers grow, the demand for dedicated support staff has surged dramatically.
The 2026 recruitment drive focuses on filling critical support roles that form the backbone of metro operations, with a special emphasis on direct selection for entry-level positions requiring 10th and 12th pass qualifications .
Overview of Hyderabad Metro Recruitment 2026
Hyderabad Metro Rail Limited (HMRL) has announced its recruitment drive for 2026, offering numerous job opportunities across different categories. This recruitment aims to fill vacancies for Ticket Counter Staff, Customer Service Executives, Sales Executives, Drivers, and other support roles. According to recent announcements, the total number of vacancies is estimated between 1,100 and 1,600+ positions .
The recruitment is being conducted through both HMRL and its operating partner, Keolis Hyderabad Mass Rapid Transit System Private Limited, which manages day-to-day operations of the metro network . The selection process emphasizes direct joining with a structured training period, ensuring that candidates are well-prepared for their roles before deployment.
Detailed Vacancy Table: Ticketing Staff, Helper & Lower Class Positions
The following table provides a comprehensive breakdown of the vacancies available during the Hyderabad Metro 2026 recruitment drive. Special emphasis has been placed on identifying “Lower Class Vacancy” positions suitable for candidates with 10th and 12th pass qualifications.
| Post Name | Category | Qualification Required | Key Responsibilities | Estimated Salary (Monthly) | Total Vacancies |
|---|---|---|---|---|---|
| Ticketing Staff | Lower Class Vacancy | 10th / 12th Pass | Ticket sales, cash handling, passenger assistance, transaction records, route information | ₹27,000 – ₹51,000 | 620 – 1,159 |
| Helper / Support Staff | Lower Class Vacancy | 10th / 12th Pass | Station cleanliness, passenger assistance, crowd management, maintenance support | ₹20,000 – ₹30,000 | 200+ (estimated) |
| Customer Service Executive | Support Role | 12th Pass / Graduate | Passenger inquiries, complaint resolution, announcements, service standards maintenance | ₹27,000 – ₹51,000 | 230 – 321 |
| Sales Executive | Support Role | 12th Pass / Graduate | Promoting metro services, advertising offers, revenue management, partnerships | ₹27,000 – ₹51,000 | 110 – 139 |
| Driver / Train Operator | Technical | Diploma / B.Tech (Mechanical/Electrical/Electronics) | Operating metro trains, safety compliance, troubleshooting, emergency response | ₹27,000 – ₹51,000 | 70 – 167 |
| Rolling Stock Maintainer | Technical | ITI / Diploma (Mechanical/Electrical/Electronics) | Maintenance of metro systems, equipment repair, technical support | ₹25,000 – ₹35,000 | 4 |
| Rolling Stock Team Leader | Technical Leadership | Diploma / Graduate Engineer + Experience | Team supervision, maintenance coordination, technical oversight | ₹40,000 – ₹70,000 | 2 |
| Security Staff | Lower Class Vacancy | 10th / 12th Pass | Station security, access control, passenger screening, surveillance | ₹20,000 – ₹28,000 | 50 (estimated) |
| Housekeeping Staff | Lower Class Vacancy | 8th / 10th Pass | Station cleanliness, waste management, hygiene maintenance | ₹15,000 – ₹22,000 | 100 (estimated) |
Current Recruitment Opportunities at Hyderabad Metro
1. Ticketing Staff – Large-Scale Recruitment
The Ticketing Staff role is one of the largest recruitment drives ever announced by Hyderabad Metro. This position plays a crucial role in managing ticket sales, assisting commuters, and ensuring smooth transactions at station counters .
Key Details:
- Total Vacancies: 620 – 1,159 positions (varies by source)
- Qualification: 10th or 12th pass with good communication skills
- Salary: ₹27,000 – ₹51,000 per month
- Responsibilities: Handling cash and digital payments, providing information about metro routes, resolving passenger queries
- Skills Required: Basic computer knowledge, good communication, customer service orientation
2. Customer Service Executive – 230+ Vacancies
Customer Service Executives are responsible for addressing passenger concerns, guiding commuters, and maintaining service standards across the metro network .
Key Details:
- Total Vacancies: 230 – 321 positions
- Qualification: 12th pass or Graduate
- Salary: ₹27,000 – ₹51,000 per month
- Responsibilities: Handling passenger complaints, providing information, coordinating with other departments
- Skills Required: Proficiency in Telugu, Hindi, and English languages; patience; problem-solving abilities
3. Driver / Train Operator – Technical Roles
Metro drivers are responsible for operating metro trains efficiently and safely. This role demands technical expertise, adherence to traffic and safety regulations, and a keen sense of responsibility .
Key Details:
- Total Vacancies: 70 – 167 positions
- Qualification: Diploma or B.Tech in Mechanical, Electrical, or Electronics Engineering with minimum 60% marks
- Salary: ₹27,000 – ₹51,000 per month
- Training: Rigorous training before deployment
- Skills Required: Technical knowledge, safety awareness, quick decision-making
4. Rolling Stock Maintainer – Technical Support
Keolis Hyderabad has announced vacancies for Rolling Stock Maintainers to support the maintenance division of the metro network .
Key Details:
- Total Vacancies: 4 positions
- Qualification: ITI or Diploma in Mechanical, Electrical, or Electronics Engineering
- Experience: 2-5 years of experience in Electrical/Mechanical Maintenance preferred
- Skills Required: Knowledge of working in a technically-based rail/metro or industrial environment
5. Rolling Stock Team Leader – Leadership Role
Keolis Hyderabad is recruiting experienced professionals for Team Leader positions in the Rolling Stock department .
Key Details:
- Total Vacancies: 2 positions
- Qualification: Diploma or Graduate Engineer in Mechanical, Electrical, or Electronics
- Experience: 4-6 years of experience in the field of Electrical/Mechanical Maintenance
- Salary: As per company rules
- Application Mode: Online through Keolis Hyderabad careers page
Eligibility Criteria for Hyderabad Metro Vacancies
Before applying for positions at Hyderabad Metro, candidates must carefully review the eligibility requirements. The eligibility criteria vary by position, but general requirements are as follows:
Educational Qualification Requirements
| Position Type | Minimum Qualification | Preferred Qualifications |
|---|---|---|
| Ticketing Staff | 10th / 12th Pass | Basic computer knowledge, good communication skills |
| Helper / Support Staff | 10th / 12th Pass | Physical fitness, customer service experience |
| Customer Service Executive | 12th Pass | Graduate degree, language proficiency |
| Sales Executive | 12th Pass | Graduate degree, sales experience |
| Driver / Train Operator | Diploma / B.Tech (60% marks) | Mechanical/Electrical/Electronics Engineering |
| Rolling Stock Maintainer | ITI / Diploma | Relevant trade with 2-5 years experience |
| Security Staff | 10th / 12th Pass | Security training, physical fitness |
Age Limit Criteria
Physical Fitness Standards
- Candidates must be physically fit and capable of standing for extended periods (8-10 hours during shifts)
- Good vision (with or without correction) and normal hearing
- No chronic health conditions that would impair job performance
- Candidates will undergo a medical examination as part of the selection process
- For Driver positions, strict medical standards apply
Additional Requirements
- Language Proficiency: Proficiency in Telugu, Hindi, and English is preferred for customer-facing roles
- Willingness to work in rotational shifts (morning, afternoon, and night shifts)
- Willingness to work weekends and holidays
- Clean background check with no criminal record
- Valid Aadhar Card, PAN Card, and bank account for salary processing
Salary Structure and Employee Benefits
Hyderabad Metro offers competitive compensation packages for its workforce. According to recent recruitment notifications, the salary range for Ticketing Staff, Customer Service Executives, and Sales Executives is ₹27,000 – ₹51,000 per month . For Helper and Support Staff positions, salaries typically range from ₹20,000 to ₹30,000 per month.
Detailed Salary Breakdown
Employee-Reported Salary Insights
Based on employee reviews on AmbitionBox, actual salaries may vary:
- Ticketing Staff with 2-5 years experience: ₹1.2 – ₹1.6 Lakhs per annum (approximately ₹10,000 – ₹13,300 per month)
- Ticketing Counter Staff with 0-2 years experience: ₹2.1 Lakhs per annum (approximately ₹17,500 per month)
- Station Controller: ₹4 Lakhs per annum (approximately ₹33,300 per month)
Note: Employee reviews indicate that some positions may be contract-based with limited salary hikes. One review states: “I have been working since one and half year but zero hike in my salary, due to that is a contract-based job. Here contracts are being changed every year” .
Comprehensive Benefits Package
Financial Benefits:
- Provident Fund (PF): Statutory contributions for retirement savings (for eligible positions)
- Employees’ State Insurance (ESI): Medical coverage for employees and dependents
- Performance Bonuses: As per company policy
- Shift Allowances: Additional compensation for night shifts
Transportation and Food:
- Free Metro Travel: Employees may receive free or subsidized metro travel
- Subsidized Meals: Canteen facility with meals at subsidized rates
Additional Perks:
- Uniform Allowance: For customer-facing and security staff
- Paid Time Off: Leave policies as per company rules
- Training Programs: Comprehensive training for new hires, including a 15-day mandatory training period before deployment
Application Process & Official Verification
The application process for Hyderabad Metro Jobs 2026 is conducted online. Candidates must follow the established procedures to ensure their applications are considered.
Essential Pre-Application Requirements
Candidates must ensure they possess the following documents in original and scanned copy format:
- Educational certificates (10th, 12th, ITI, Diploma, Degree)
- Valid government-issued identity proof (Aadhar Card, Voter ID, or Passport)
- PAN Card (mandatory for salary processing)
- Recent passport-size photographs (minimum 4 copies)
- Bank account passbook (for salary account setup)
- Experience certificates (if applicable)
- Category certificate (SC/ST/OBC/EWS) if claiming age relaxation
Official Verification Protocol
You must always rigorously verify active recruitment notifications by directly accessing official domains to ensure authentic E-E-A-T (Experience, Expertise, Authoritativeness, and Trustworthiness) signals. For Hyderabad Metro recruitment, the following are authoritative sources:
- Official L&T Metro Rail Website:
www.ltmetro.com - Keolis Hyderabad Careers Page: Through the official Keolis Hyderabad MRTS website
- Official HMRL Portal:
www.hyderabadmetrorail.in
Important Warning: Be cautious of fraudulent entities demanding money for job guarantees. Multiple job portals explicitly warn: “Beware of fraud agents! Do not pay money to get a job” . Legitimate recruitment never requires payment for job offers.
Application Fee Details
| Category | Application + Training Fee |
|---|---|
| General / BC / EWS | ₹1,041 – ₹1,100 |
| SC / ST / PH | ₹999 |
| Payment Mode | UPI, Debit Card, Credit Card, Net Banking |
Important Dates
How to Apply: Official Channels and Direct Selection
After meticulously verifying the official notifications, candidates can submit their applications through the following authorized channels:
Online Application Process
Steps to Apply:
- Visit Official Portal: Navigate to the authorized recruitment portal (links available on official HMR websites)
- Select Notification: Choose the relevant post (Ticketing Staff, Customer Service, Helper, etc.)
- Read Notification: Carefully read the complete recruitment notification
- Registration: Register with name, date of birth, mobile number, and email ID
- Application Form: Complete the online application form with personal, educational, and contact details
- Document Upload: Upload scanned copies of photograph, signature, educational certificates, and category certificates
- Fee Payment: Pay the application and training fee through the integrated online payment gateway (UPI, Debit Card, Credit Card, Net Banking)
- Final Submission: Verify all details and submit the application before the deadline
- Print Confirmation: Download and print the application confirmation for future reference
For Keolis Hyderabad Technical Positions
For technical positions like Rolling Stock Maintainer and Rolling Stock Team Leader, applications are accepted through the Keolis Hyderabad careers portal:
- Visit the official Keolis Hyderabad MRTS website
- Fill out the online application form with accurate details
- Upload your latest Curriculum Vitae (CV)
- Submit the form online
- There is no specified last date for these applications
Verified Employment Platforms
The following reputable job portals serve as reliable secondary sources for discovering Hyderabad Metro vacancies:
| Platform | Website | Best For |
|---|---|---|
| Naukri India | www.naukri.com | All job seekers, professional profiles |
| Indeed India | www.indeed.com | Aggregated listings, company reviews |
| Apna Jobs | www.apna.co | Blue-collar, entry-level, lower class vacancies |
| AmbitionBox | www.ambitionbox.com | Salary insights, company reviews |
Selection Process
The selection process for Hyderabad Metro recruitment is structured to ensure a fair and transparent hiring process .
For Entry-Level Positions (Ticketing Staff, Helper, Customer Service)
- Online Application: Candidates must apply through the official website
- Document Verification: Verification of educational and identity documents
- 15-Day Training: Selected candidates must complete 15 days of training before final confirmation
- Personal Interview: Shortlisted candidates called for interview
- Medical Examination: Ensuring candidates meet health and fitness standards
- Final Selection: Based on performance in all stages
For Technical Positions (Driver, Maintainer)
- Online Application: Submission through official portal
- Skill Test: Practical evaluation for Driver and technical roles
- Technical Interview: Assessment of domain knowledge and practical skills
- Document Verification: Verification of educational certificates and experience
- Medical Examination: Strict medical standards apply, especially for Driver positions
For Keolis Technical Positions
- Online Application: Fill form and upload CV through Keolis careers portal
- Application Screening: Shortlisting based on qualifications and experience
- Interview: Shortlisted candidates called for interview
FAQs: Hyderabad Metro Jobs 2026
Q1. What is the minimum qualification for Ticketing Staff positions at Hyderabad Metro?
For Ticketing Staff positions, a minimum of 10th or 12th pass is required. Good communication skills and basic computer knowledge are preferred .
Q2. What is the salary for Ticketing Staff and Helper positions?
According to recruitment notifications, Ticketing Staff earn between ₹27,000 and ₹51,000 per month . Helper and Support Staff positions typically offer ₹20,000 – ₹30,000 per month.
Q3. How many vacancies are available in Hyderabad Metro Recruitment 2026?
Approximately 1,600+ vacancies have been announced across various positions, including Ticketing Staff, Customer Service Executives, Sales Executives, and Drivers .
Q4. What is the selection process for Ticketing Staff positions?
The selection process includes online application, document verification, 15 days of mandatory training, personal interview, and medical examination .
Q5. What is the age limit for applying?
The minimum age requirement is 18 years. The upper age limit varies by position—typically 30-35 years—with age relaxation for reserved categories as per guidelines .
Q6. Can freshers apply for these positions?
Yes, freshers are encouraged to apply. The recruitment drive welcomes candidates with 10th and 12th qualifications for entry-level positions .
Q7. What are the language requirements for these positions?
Proficiency in Telugu, Hindi, and English is preferred, especially for customer-facing roles like Ticketing Staff and Customer Service Executive .
Q8. Is there an application fee for Hyderabad Metro recruitment?
Yes, the application fee is ₹1,041 – ₹1,100 for General/BC/EWS candidates and ₹999 for SC/ST/PH candidates. Payment is made online through UPI, Debit Card, Credit Card, or Net Banking .
Q9. How can I apply for technical positions at Keolis Hyderabad?
For technical positions like Rolling Stock Maintainer, visit the official Keolis Hyderabad careers page, fill out the online application form, and upload your CV. There is no specified last date for these applications .
Q10. What is the work schedule at Hyderabad Metro?
Metro operations require rotational shifts including morning, afternoon, and night shifts. Employees must be willing to work weekends and holidays as per schedule.
Q11. Are these permanent government jobs?
Many positions, especially entry-level roles, may be contract-based with annual renewals. Employee reviews indicate that contract renewals are common, and salary hikes may be limited .
Q12. How can I verify if a Hyderabad Metro recruitment notification is authentic?
Always verify through official sources: the L&T Metro Rail website (www.ltmetro.com) and Keolis Hyderabad careers page. Be cautious of agents demanding money for job guarantees .
Conclusion
The Hyderabad Metro Jobs 2026 recruitment drive represents a significant opportunity for thousands of job seekers across Telangana and beyond. For candidates aspiring to secure positions as Ticketing Staff, Helper, or any of the designated lower class vacancies, this initiative offers more than just employment—it offers a career with one of India’s most advanced and prestigious metro rail networks.
Hyderabad Metro Rail, with its state-of-the-art infrastructure and commitment to excellence, is not merely a transportation system; it is the backbone of urban mobility in Hyderabad, connecting millions of commuters daily. Working with Hyderabad Metro means being part of a world-class operation that utilizes cutting-edge technology and maintains the highest safety standards. The organization’s commitment to employee development, competitive salaries, and structured training programs makes it one of Telangana’s most desirable employers.
Disclaimer
- This article is for informational purposes only.
- Job availability, salary, and eligibility may vary depending on the employer, recruitment policy, and location.
- Readers are strongly advised to always verify all details through official recruitment channels before applying.