Emirates SkyCargo, established in 1985 as the airfreight division of Emirates, stands as the largest international cargo airline in the world, connecting businesses and economies across the globe through its state-of-the-art hub in Dubai .
As a vital component of the Emirates Group, SkyCargo is continuously expanding its cargo capacity and developing specialised products to meet the growing needs of customers worldwide. Currently, urgent requirements exist for Agile Delivery Leads, Solutions Architects, Manager Cargo Global Commercial Development, Senior Load Masters, Cargo Pricing Supervisors, Customer Affairs Officers, Express Control Tower Controllers, Quality Assurance Controllers, and various IT and commercial roles across Emirates SkyCargo’s Dubai headquarters and global network .
Emirates SkyCargo is not just a cargo airline; it is a driving force behind global trade and e-commerce, operating the world’s largest fleet of wide-body aircraft and offering innovative logistics solutions across six continents. The company’s commitment to innovation, digital transformation, and operational excellence creates thousands of career opportunities across technology, operations, commercial, and customer service functions.
Why Choose a Career at Emirates SkyCargo?
Working at Emirates SkyCargo offers an unparalleled employment proposition that combines the prestige of working for the world’s largest international airline with the excitement of contributing to global trade and logistics. As a division of the Emirates Group, SkyCargo provides employees with exposure to cutting-edge cargo technology, international operations, and diverse business challenges.
Exceptional Benefits Package
Emirates SkyCargo offers an attractive tax-free salary and a comprehensive benefits package that attracts professionals from across the globe :
- 100% Tax-Free Salary based on experience and qualifications, with excellent compensation packages
- Exclusive Travel Benefits including discounted flights and hotel stays around the world
- Comprehensive Healthcare Package with excellent medical coverage
- Life Insurance and transport benefits
- Generous Annual Leave and leave packages
- Career Development through diverse assignments and internal mobility
- International/On-Site Exposure and global networking opportunities
- Office Cab/Shuttle Services and cafeteria facilities
Living in Dubai
Dubai offers an exceptional quality of life, ranked as the no. 3 global destination at the Tripadvisor Travellers’ Choice Awards 2026 . As an Emirates Group employee, you’ll enjoy:
- Emirates Platinum Programme: Exclusive discounts, special offers, vouchers, and gift cards across the UAE and abroad
- World-Class Lifestyle: Eclectic entertainment, the world’s best cuisines, and a growing profile as a safe and accessible destination
- Business Hub: Dubai is a global economic hub with ambitious growth plans under the Dubai Economic Agenda (D33)
- Year of Family 2026: A focus on strengthening community and supporting talent growth
Available Vacancies and Position Details
Agile Delivery Lead – SkyCargo
Location: Dubai, United Arab Emirates
Emirates Group IT is seeking an Agile Delivery Lead with strong experience in Aviation Cargo or Logistics to lead large-scale, AI-driven in-house development initiatives . This role involves driving delivery excellence, stakeholder alignment, and innovation across complex, multi-vendor environments.
Key Responsibilities:
- Schedule user stories from the technical product backlog to the Sprint plan, focusing on regular and timely delivery of business value initiatives
- Facilitate agile ceremonies including product backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Manage risks, assumptions, issues, and dependencies, removing impediments to ensure optimal flow of value
- Guide the team on Agile/Scrum practices and values, coaching the team to higher levels of maturity
- Work collaboratively with Technical Product Owners to refine, clarify, and maintain the product backlog
- Define and manage a well-defined process and champion ongoing process improvement initiatives
- Ensure Acceptance Criteria and Definition of Done (DOD) are followed
Qualification Requirements:
- Degree or Honours or equivalent in Computer Science or similar
- Certified Scrum Master with 3 years of practical application of Scrum Management discipline
- 5 years of working in Information Technology in agile delivery within a small-medium technology change program
- Proven leadership and project delivery experience in a matrix organisation with global teams
- Aviation Cargo or Logistics domain experience is preferred
- Excellent communication skills focusing on core Scrum values of openness, honesty, and respect
Compensation:
- Attractive tax-free salary
- Travel benefits including discounted flights and hotel stays worldwide
- Excellent leave and healthcare package
- Transport benefits, life insurance, and more
How to Apply: Submit application through the Emirates Group Careers portal at www.emiratesgroupcareers.com
Solutions Architect – SkyCargo
Location: Dubai, United Arab Emirates
Emirates Group IT is seeking a Solutions Architect to architect, design, and communicate high-level structural and behavioural aspects to guide the development of integrated solutions for SkyCargo . This role involves bridging ambitious business goals with purposeful technological solutions.
Key Responsibilities:
- Develop optimal, fit-for-purpose IT architecture solutions meeting customer requirements
- Ensure architecture is robust, appropriate, and high-quality, conforming to corporate IT standards
- Develop Enterprise Architecture standards and guidelines in information, application, and technology domains
- Continuously monitor industry trends, identify and evaluate relevant technologies and tools
- Guide, mentor, and motivate development team members in adopting good engineering practices
- Conduct architecture reviews of vendor products as part of the selection process
- Own, manage, and maintain the architecture roadmap and runways for initiatives
Qualification Requirements:
- Bachelor’s degree in Computer Science, Engineering, or an equivalent IT-related discipline
- 8+ Years of Information Technology experience with 5+ years in designing large-scale, complex, mission-critical applications
- Hands-on experience in detailed business system architecture and design technical leadership
- In-depth understanding of technologies such as Java, Springboot, React, Node.js, Oracle, PostgreSQL
- Strong grasp of Architecture Methods, Principles and Patterns (Domain-Driven Design, Microservices, Event-Driven Architecture, Cloud-Native)
- Practical knowledge of agile software development methodologies such as SCRUM
- Preferably good understanding and experience of airline and air cargo domain
Compensation:
How to Apply: Submit application through Bayt.com or the Emirates Group Careers portal
Manager Cargo Global Commercial Development
Location: Dubai, United Arab Emirates
Emirates SkyCargo is seeking a Manager Cargo Global Commercial Development to plan, develop, and manage the strategy for a defined remit to continuously improve SkyCargo’s market and revenue position in line with the strategic plan .
Key Responsibilities:
- Develop and manage key accounts and/or projects of strategic importance globally
- Coordinate with regional managers on commercial development initiatives
- Drive revenue growth and market position
- Develop and implement strategic commercial plans
- Manage stakeholder relationships at a senior level
Qualification Requirements:
- 10+ years of experience in express and courier logistics
- Knowledge of express products and services
- Knowledge of global agreements in the international market
- Strong negotiation skills
- Experience in commercial development or strategic planning
Compensation:
- Attractive tax-free salary
- Generous travel benefits including discounted flights and hotel stays
- Excellent leave and healthcare package
- Transport benefits and life insurance
How to Apply: Submit application through the Emirates Group Careers portal
Senior Load Master
Location: Dubai, United Arab Emirates
Emirates SkyCargo is seeking a Senior Load Master to manage load master activities, ensuring weight and balance activities and special cargo loading/unloading are in compliance with manuals and international regulatory bodies . This role is critical for the safe transport of heavy and out-sized cargo.
Key Responsibilities:
- Accept special/heavy cargo and provide relevant documents meeting Standard Operating Procedures
- Lead and facilitate ramp activities and administration for the load master office
- Coach and train new load masters and conduct line checks
- Plan ahead of flights to ensure all ground handling arrangements are in place
- Supervise Ground Handling Agents to ensure load optimization and loading efficiency
- Ensure handling of time and temperature and pharmaceutical shipments complies with EU GDP requirements
- Prepare aircraft weight and balance, trim sheet, and submit to Pilot in command
- Maintain close contacts with Ground Handling Agents, Line Maintenance Engineers, and Airport Authorities
Qualification Requirements:
- Graduate with 5+ years of experience, or A-level qualification with 8+ years of experience
- Valid wide-body Loadsheet license of freighter aircraft type
- Experience in Cargo/Airline/Ground handling in a major international airport
- Good knowledge of Local and International Customs, Immigration, and Security Regulations
- Completed Load Control 1 and 2, Dangerous Goods Acceptance, Aircraft Loading and Handling Training
- Good knowledge of special/heavy cargo acceptance
- Strong communication skills in both written and spoken English
Compensation:
How to Apply: Submit application through the Emirates Group Careers portal
Cargo Pricing Supervisor
Location: Dubai, United Arab Emirates
Emirates SkyCargo is seeking a Cargo Pricing Supervisor to handle spot and ad-hoc pricing requests from the global SkyCargo network and Interline partners . This role involves evaluating all relevant factors to provide accurate rate quotations.
Key Responsibilities:
- Analyse spot and ad-hoc rate requests using all available decision support tools
- Determine appropriate rates considering costs and minimum requirements
- Adhere to Spot Desk KPIs, ensuring all ad-hoc requests are processed within set timelines
- Collaborate with Pricing Manager/Analyst on market trends and demand
- Support Pricing Manager in coordinating Requests for Quote and allotment finalisation
- Generate, maintain, and collate reports to facilitate data-driven decision making
Qualification Requirements:
- 12 years schooling or equivalent
- 2+ years experience in Cargo, Logistics, Airline, Reservations, or Call Centre roles
- Background in a commercial work environment is preferred
- Knowledge of cargo rates, charges, rules, regulations, and operational procedures
- Capable in using Windows and MS Office programs
- Able to adapt quickly to tools like MicroStrategy, Power BI, and Salesforce
Compensation:
How to Apply: Submit application through Wuzzuf or the Emirates Group Careers portal
Customer Affairs Officer – CASA SkyCargo
Location: Dubai, United Arab Emirates
Emirates SkyCargo is seeking a Customer Affairs Officer to effectively handle customer complaints and claims, providing a personalised approach using a variety of communication methods . This role involves fully investigating issues and responding in an empathetic and professional manner.
Key Responsibilities:
- Action all complaints/claims relating to SkyCargo by acknowledging, fully investigating, and responding to customers directly
- Recommend appropriate compensation and manage cases to successful resolution
- Ensure all communication with customers are within service level agreements
- Investigate with concerned departments system-wide to determine the cause of complaints
- Audit the outcome of the complaint/claim and update CRIS and SkyChain
- Analyse data, monitor trends, and identify service and product shortfalls
- Make recommendations for service, procedural, and policy improvements
Qualification Requirements:
- Experience in Airport operations or customer contact department of an airline or tourism industry
- Experience with MARS, MACS and Travel Agency GDS (e.g. Amadeus, Galileo) is an advantage
- Knowledge of the World Tracer System, MARS, MACS and CRIS
- Excellent IT skills including MS Office applications
- Good analytical skills including ability to analyse data
- Report writing skills with ability to make logical and compelling arguments
- Excellent communication skills including fluency in English (spoken and written)
Compensation:
How to Apply: Submit application through Wuzzuf or the Emirates Group Careers portal
Additional Opportunities at Emirates SkyCargo
Emirates SkyCargo offers numerous additional career opportunities across various departments :
Operations & Logistics:
- Express Control Tower Controller
- Quality Assurance Controller
- Business Solutions Controller
- Service Delivery Agent – Cargo Partners
- Operations Manager, Express
- Cargo Equipment & Facilities Assistant
- Operational Training Partner – Cargo Operations
Commercial & Sales:
- Express Commercial Partner
- Cargo Sales Manager USA – Northeast
- Senior Cargo Sales Executive – Delhi
- Senior Cargo Agent – Various Global Locations
- Sales Manager – Poland
- Cargo Freighter Support Officer (12-month contract)
IT & Technology:
- Data Analytics Officer (SkyCargo)
- Agile Delivery Lead – IT Business Platform Management
- Senior Technical Engineer – AIX and Solaris
Customer Service:
- Senior Customer Affairs Agent – CASA SkyCargo (Temporary Contract, 12 months)
- Customer Affairs Officer – Denmark
- Customer Affairs Officer – Various Locations
Emiratisation Roles:
- Service Delivery Manager – dnata Cargo, Emiratization
- Service Advisor – Technical Services (Emiratisation)
- Resource Planning Officer (Emiratisation)
Salary Structure and Benefits Summary
| Job Title / Position | Monthly Salary | Location | Key Benefits |
|---|---|---|---|
| Agile Delivery Lead – SkyCargo | Competitive (Tax-Free) | Dubai | Travel Benefits, Healthcare, Life Insurance, Transport Benefits |
| Solutions Architect – SkyCargo | Competitive (Tax-Free) | Dubai | Travel Discounts, Leave Package, Healthcare, Life Insurance |
| Manager Cargo Global Commercial Development | Competitive (Tax-Free) | Dubai | Travel Benefits, Excellent Leave, Healthcare, Life Insurance |
| Senior Load Master | Competitive (Tax-Free) | Dubai | Travel Discounts, Healthcare, Career Growth |
| Cargo Pricing Supervisor | Competitive (Tax-Free) | Dubai | Travel Benefits, Healthcare, Professional Development |
| Customer Affairs Officer | Competitive (Tax-Free) | Dubai | Travel Discounts, Healthcare, Multinational Environment |
| Cargo Agent / Sales Executive | Competitive (Tax-Free) | Dubai | Travel Benefits, Healthcare, Career Development |
Key Benefits Across All Roles:
- 100% tax-free salary based on experience and qualifications
- Exclusive travel benefits including discounted flights and hotel stays worldwide
- Comprehensive healthcare package and life insurance
- Generous annual leave and leave packages
- Transport benefits and office cab/shuttle services
- Career development and training opportunities
- International/On-site exposure
- Employee discounts and perks through Emirates Platinum Programme
- Multinational, fast-paced work environment
How to Apply for Emirates SkyCargo Careers
The application process for Emirates SkyCargo careers has been digitized to ensure operational transparency and efficient onboarding. Candidates must ensure they possess all required educational certificates, valid identity documents, and relevant work experience before initiating the process.
Official Application Channels
1. Emirates Group Careers Portal
The primary application channel for all Emirates SkyCargo vacancies is the official careers portal:
https://www.emiratesgroupcareers.com
2. Bayt.com
Emirates SkyCargo vacancies are listed on Bayt.com, a leading Middle East job platform:
https://www.bayt.com/
3. Wuzzuf
Emirates SkyCargo vacancies are listed on Wuzzuf:
https://wuzzuf.net/
Explore Verified Opportunities Through
- Emirates Group Careers – https://www.emiratesgroupcareers.com – Official application channel
- Bayt.com – https://www.bayt.com/ – Middle East job platform
- Wuzzuf – https://wuzzuf.net/ – UAE job platform
- LinkedIn – https://www.linkedin.com/ – Follow Emirates Group for updates
- AmbitionBox – https://www.ambitionbox.com/ – Company reviews and employee feedback
- Legit.ng – https://www.legit.ng/ – Job announcements and updates
Step-by-Step Application Process
- Update Your CV: Ensure your Curriculum Vitae is updated with accurate contact details, educational qualifications, and previous work experience. Highlight relevant cargo, logistics, IT, or commercial experience.
- Verify Eligibility: Confirm that you meet the specific qualification, experience, and visa requirements for your target position. Closing dates for applications vary by role .
- Identify Target Role: Emirates SkyCargo offers a wide range of opportunities. Research the specific roles that match your skills and career goals.
- Submit Application: Apply through one of the appropriate channels listed above. For professional roles, review the careers site for active vacancies .
- Screening: If shortlisted, you will be contacted for an interview or assessment. The process may include HR screening, departmental interviews, and skills assessments.
- Job Offer & Visa Processing: Upon selection, complete medical examination, background check, and UAE visa processing.
Requirements for Positions
- Education: Varies by position; Bachelor’s degree for IT and management roles; Graduate qualification for Senior Load Master
- Experience: Varies by position; 2+ years for Pricing roles ; 5+ years for IT and management roles ; 5-10+ years for commercial roles
- Language: English required for most roles; additional languages are a plus
- Licensing: Valid UAE residency visa or work permit for some roles; Loadsheet license for Load Master roles
- Availability: Ability to join immediately for urgent roles
Important Notes
- No Application Fees: Reputable employers do not charge any fees for job applications, interviews, or employment offers. Exercise caution when approached by unknown sources requesting payments.
- Visa Sponsorship: Some roles offer full UAE employment visa sponsorship, while others require candidates to already hold a valid UAE residency visa or work permit.
- Closing Dates: Closing dates vary by role. For roles with deadlines in July-August 2026, candidates are encouraged to apply early .
Frequently Asked Questions (FAQs)
Q1: Are Emirates SkyCargo vacancies open to international candidates?
Yes, Emirates SkyCargo actively recruits international candidates for cargo, logistics, IT, and commercial positions. Many roles offer full UAE employment visa sponsorship. The company operates globally with roles across multiple regions including the Middle East, Europe, Asia-Pacific, and the Americas .
Q2: What is the salary range for roles at Emirates SkyCargo?
Salaries are 100% tax-free. Average monthly salaries range from AED 5,000 to 10,000, with senior roles offering significantly higher compensation packages. For the Amsterdam-based Ramp Coordinator role, salaries range from €2,950 – €3,988 per month . IT and management roles offer attractive tax-free salaries plus travel benefits .
Q3: Is visa sponsorship provided for Emirates SkyCargo roles?
Yes, many Emirates SkyCargo positions provide full UAE employment visa sponsorship for eligible candidates. However, some positions require candidates to already hold a valid UAE residency visa or work permit.
Q4: What qualifications are required for the Solutions Architect role?
The Solutions Architect role requires a Bachelor’s degree in Computer Science or Engineering, 8+ years of IT experience with 5+ years in designing large-scale, mission-critical applications, and strong knowledge of architecture methods and principles .
Q5: What experience is required for the Senior Load Master role?
The Senior Load Master role requires a Graduate with 5+ years of experience or A-level with 8+ years, a valid wide-body Loadsheet license of freighter aircraft type, and experience in Cargo/Airline/Ground handling at a major international airport .
Q6: What experience is required for the Agile Delivery Lead role?
The Agile Delivery Lead role requires Certified Scrum Master with 3 years of Scrum Management experience, 5 years of IT experience in agile delivery, and proven leadership in a matrix organisation. Aviation Cargo or Logistics domain experience is preferred .
Q7: What are the benefits of working at Emirates SkyCargo?
Benefits include attractive tax-free salary, exclusive travel benefits including discounted flights and hotel stays worldwide, comprehensive healthcare package, life insurance, transport benefits, generous annual leave, and career development opportunities .
Q8: What is the work environment like at Emirates SkyCargo?
Employees rate the company 4.5 out of 5 stars on AmbitionBox, reflecting positive experiences with work culture, salary, job security, and work-life balance . The work environment is dynamic, fast-paced, and multicultural, focused on performance, resilience, and customer-led innovation.
Q9: Are there Emiratisation opportunities at Emirates SkyCargo?
Yes, Emirates SkyCargo offers Emiratisation roles including Service Delivery Manager – dnata Cargo, Service Advisor – Technical Services, Resource Planning Officer, and other roles designated for UAE Nationals .
Q10: What is the hiring process for Emirates SkyCargo roles?
The hiring process involves application submission through the official careers portal, screening, interviews, and job offer. Candidates should apply early as closing dates vary by role, with some extending into 2027 .
Conclusion
Emirates SkyCargo stands as the world’s largest international cargo airline, offering unparalleled career opportunities for cargo, logistics, IT, and commercial professionals seeking stable, rewarding employment in one of the world’s most dynamic aviation environments. As the airfreight division of Emirates since 1985, SkyCargo connects businesses across the globe through its state-of-the-art hub in Dubai .
The company’s commitment to innovation, digital transformation, and operational excellence is demonstrated through its continuous cargo capacity expansion and development of specialised products to meet growing customer needs . The comprehensive benefits package, including tax-free salaries, exclusive travel benefits, comprehensive healthcare, and career development opportunities, positions Emirates SkyCargo as one of the most attractive employers in the aviation industry .
Whether you are an Agile Delivery Lead driving AI-driven development initiatives , a Solutions Architect bridging business goals with technological solutions , a Manager Cargo Global Commercial Development planning strategic commercial initiatives , a Senior Load Master ensuring safe transport of special cargo , a Cargo Pricing Supervisor providing accurate rate quotations , or a Customer Affairs Officer handling complaints and claims with professionalism , Emirates SkyCargo offers a pathway to a stable, rewarding, and prosperous career in the heart of Dubai.
We strongly encourage all eligible candidates to update their resumes and apply immediately through the official channels discussed above. For professional roles, applications can be submitted through the Emirates Group Careers portal at www.emiratesgroupcareers.com, Bayt.com, and Wuzzuf. Take advantage of this exclusive opportunity to join one of the world’s most prestigious cargo airlines, secure a tax-free income, and build a future at the forefront of aviation cargo excellence and innovation in the United Arab Emirates.
Disclaimer: This article is for informational purposes only. The application process is free of cost; beware of fraudulent recruiters. Always verify job postings through official channels and never share personal financial information with unauthorized parties.